Return Policy

Return Policy

At The Hudson Maker, we stand behind the deliberate craftsmanship of our handmade goods. If you are not completely satisfied with your purchase, we accept return requests within 14 days of delivery.

Eligibility for Returns

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Due to the personal and hygiene-focused nature of our products, certain exclusions apply:

• Eligible for Return: Hand-sewn purses/bags and uncarved/unused artwork.

• Final Sale (Non-Returnable): Opened or melted wax melts, cosmetics, skincare formulas, and custom or made-to-order artwork.

How to Initiate a Return

To start a return, please contact us through our store portal with your order number and proof of purchase. If your return is accepted, you will be responsible for covering the return shipping costs. Items sent back to us without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon reception. If an item arrives defective or damaged, contact us immediately so we can evaluate the issue and make it right.